Fundamentals of Drain Cleaning & Mainline Sewers: CertainPath’s Technical & Sales Training Delivering Big Results with Missy Jones

Drain Cleaning and mainline sewer replacements are lucrative businesses when you understand how to structure the pricing and have a strong selling system. It provides a critical service to customers, can generate massive profits, and creates exceptional earning potential for technicians—and they don’t need licensing. However, technicians and contractors do need training, which is why CertainPath developed “Fundamentals of Drain Cleaning.”  It’s a two-day technical and sales training course offered at CertainPath member’s facility, Deluxe Plumbing & Heating in Bethlehem, PA… 
 
In this interview, we talk with Missy Jones who helped build this course with Deluxe’s owner & CertainPath member, Larry Shoemaker, over more than 12 months.  Missy shares a wealth of insight over this interview, giving you an inside look into the course—and the type of training you should be doing with your team.  And you’ll gain some insights into how you should be communicating with homeowners, so they hire you for their drain cleaning and mainline sewer replacement jobs.
 
Show Notes
The Successful Contractor Podcast is a part of the CertainPath family.  CertainPath builds successful home service businesses—and has for 25 years.  We do it by providing contractors with a proven path to success, professional coaching, software solutions, and a member community of 1,100+ strong. Doubling your sales, with a 20% net profit, and an inspiring company culture is ALL possible.  Let us show you the way. 
 
With CertainPath, Success is Made Certain. 
Visit www.mycertainpath.com for more information. 
 
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Thank you to our sponsors:
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PulseM & Customer Lobby.  As a valued CertainPath member, you're well aware that the recipe for success lies in the relationships you cultivate with your customers. We understand that nurturing these relationships can be a demanding task, especially when you're immersed in the day-to-day operations of running a business – it can even become draining. But, fear not! pulseM and Customer Lobby are here to save the day. After seamlessly integrating pulseM's industry leading reputation management capabilities with Customer Lobby's robust retention platform, you won’t know how you lived without them before! Whether you're focused on gathering online reviews or orchestrating targeted and timely postcards, emails, and text messages, pulseM and Customer Lobby come together to make the process of creating value at every customer touchpoint effortless. We've played a key role in helping countless CertainPath members, just like you, not only snag business but keep it for the long haul. If you're ready to build relationships that turn your customers into your biggest fans, ensuring they come back time and time again, pulseM and Customer Lobby are the secret weapons you've been waiting for. Discover our platform's capabilities with a free demo here: https://get.pulsem.me/pm-plus-certainpath. Start enhancing your customer relationships today! 
Fundamentals of Drain Cleaning & Mainline Sewers: CertainPath’s Technical & Sales Training Delivering Big Results with Missy Jones
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