All Episodes

Displaying episodes 1 - 30 of 156 in total

$6+MM (for 3 Years in a Row) in Res HVAC Sales: Tech David Wilson Reveals His Sales Process & More

David Wilson is a technician for Baker Brothers in the Dallas-Fort Worth area.  In each of the last three years, David has sold over $6+MM in residential HVAC equipmen...

From Stuck to Soaring: How Patrick Riley Smashed a Revenue & Profit Goal in a Town of 200 People—And in Turn, Rewarded His Team

Episode Show Notes / DescriptionPatrick Riley found himself frustrated.  His company Riley Heating & Cooling in the little, 200-person town of Lucas, IA, had been in b...

Fundamentals of Drain Cleaning & Mainline Sewers: CertainPath’s Technical & Sales Training Delivering Big Results with Missy Jones

Drain Cleaning and mainline sewer replacements are lucrative businesses when you understand how to structure the pricing and have a strong selling system. It provides ...

Strive for Excellence, Enjoy the Toil: Luke & Kristen Strange Are Growing Cool Hand Electric in Red Oak, TX, the Right Way—with Good People & Processes

Episode Show Notes / DescriptionLuke Strange exudes positivity and passion.  It’s no surprise that his two-year-old business, Cool Hand Electric, in Red Oak, TX, has a...

Searching for a Path: How Full Spectrum Plumbing in Rock Hill, SC, Grew from a Start-Up to $2+MM at 20+% Net Profit in a Few Years

There’s an exciting group of young contractors making their names in our industry, and Thomas Munn is certainly one of them.  He started his plumbing company, Full Spe...

Contractors’ Sustained Growth Secret: Why Trust & Culture Matter More Than You Think with CertainPath’s Brandon Marshall

The contracting industry is an interesting place these days if you’re in the social media world.  The bro culture is here.  It’s filled with silver-tongued “gurus” dri...

It’s Easy & I Like It: How Coach Aaron Behunin Trains Electricians to Help Homeowners & Dramatically Increase Sales

“Coach Aaron” Behunin works with CertainPath contractors on improving their businesses when he’s not traveling the country, training electricians on the advanced commu...

Mastering the Art of the HVAC Service Call: How to Thrill Customers while Creating Replacement Opportunities with Superstar Sales Trainer Estee Jaacovi

Estee Jaacovi has spent more than 16 years in the HVAC world, filling numerous different roles. It’s in sales where she shined, having been a 3x HVAC Sales Crown Champ...

Mindset Matters: How W3 Electric in Rowlett, TX, Doubled Sales in Only 2 Years

Bill Witty grew up knowing he wanted more out of life. He started as a maintenance man right out of school; rather than play on the weekends, Bill would flip houses. A...

Record Revenue & Profits: Extreme Ownership Spurs Joe Martel & Advanced Air Conditioning and Heating in Cedar Park, TX

A year ago, Joe Martel found himself in a rut. His company, Advanced Air Conditioning and Heating in Cedar Park, TX, was doing well, but Joe knew it could be doing bet...

Gus Antos Reveals $150MM Success Formula Amidst Economic Uncertainty: Learn the Dos and Don'ts in Turbulent Times

Gus Antos is the owner of Milestone, a residential home services company that specializes in plumbing, HVAC, and electrical. He also owns or partners in several other ...

How Baker Brothers Rallied to $93MM & Great EBITDA after a Slow January: President Jimmie Dale's Leadership, Marketing, & Operational Secrets & Strategies

Jimmie Dale is the president of Baker Brothers, a residential home services company that specializes in plumbing, HVAC, and electrical. Baker Brothers is one of the la...

Finding & Developing the Right People: How Brown’s Plumbing & Heating in Steinbach, Manitoba, Has Successfully Doubled the Business

Brown’s Plumbing & Heating in Steinbach, Manitoba, is a family business. Chad Brown’s grandfather started it in 1974, and his dad owned and operated it for much of its...

$22MM+ & Growing: How Adam Vaillancourt Roofing & Construction Has Become One of the Largest Roofers in the Northeast by Prioritizing Profitable Growth; Creating a Culture that Embraces Failure; & Focusing on Positively Impacting Both Its Customers & Employees

Adam Vaillancourt Roofing & Construction is one of the largest roofing contractors in the Northeast (if not the US) with revenues surpassing $22M annually. The operati...

From $250K in Debt & Struggling to a Highly Profitable $14MM+ Roofing Company: How Four Seasons KangaRoof in Detroit Has Grown by Becoming a Core Values-Based Business & Having Strong Operations

Four Seasons KangaRoof in metro Detroit has a remarkable story.  More than 10 years ago, founder Bill Burkhardt Sr. started the business with a desire to provide great...

Ashley Keith of Wisler Plumbing & Air Explains How She Manages a $1.7MM Residential Water Treatment Division

Wisler Plumbing & Air serves Rocky Mount, VA, a small community south of Roanoke. Despite its size, Wisler has become an extraordinarily large home services company, t...

How Metro Electric Has Built a Multi-Million-Dollar Commercial, Generator, & Residential Service Business in Romeo, MI

Episode Show Notes / DescriptionMetro Electric can be found just north of Detroit, serving Romeo, MI, and beyond.  This contracting company has been growing rapidly. T...

$20MM to $40MM in 3 Years: How Vredevoogd Doubled Sales By Utilizing Data, Maximizing Its Call Center, Refining Its Marketing, & Relying on CertainPath Principles

Vredevoogd Plumbing, Heating, & A/C started its membership with CertainPath as a new construction HVAC-only company roughly 11 years ago.  Its owners Mike & Tom aspire...

3 Steps to Creating a Team Culture of High Performance, Trust, & Belonging with 5x Author & Keynote Speaker Mike Robbins

Mike Robbins is a 5x author, thought leader, and sought-after motivational speaker who teaches people, leaders, and teams to infuse their lives and businesses with aut...

30-40% Net Profit 3 Years Running: How Fox Plumbing in Sarasota, FL, Has Kept Intentionally Small, Yet Highly Profitable Family Business

Too often contractors focus on putting more trucks on the road, rather than generating a strong net profit. The Fox family has a much different outlook on business.  T...

Top 5 Reasons Why Businesses Fail & How to Stop the Leaks with Brent Garrett of Sirius Plumbing & Air Conditioning in Dallas, TX

Brent Garrett, along with his wife Jeni, is the owner and operator of the highly successful Sirius Plumbing & Air Conditioning, which serves the DFW area.  The small b...

Overcoming Shoulder Season in the HVAC & Roofing Industries with Expert Estee Jaacovi & Rich Rogers

Shoulder season is something that makes both roofing and HVAC contractors alike nervous.  It’s those traditionally “slower” months in between your busy season.  Howeve...

$485MM & 31 Locations: How Carl DiBene Evaluates & Fixes Struggling Contracting Companies & More!

Carl DiBene has had a wildly successful 30-year career in residential contracting. After serving 8.5 years as an Army Ranger, he graduated college and went to work for...

$5MM with $10MM in View: Santhoff Plumbing in Missouri City, TX, Has Grown by Making Hard Changes & Creating Opportunities for Its People

Episode Show Notes / DescriptionSanthoff Plumbing in Missouri City, TX, has steadily grown from $3MM to $4MM with $5MM in sights.  And Part-Owner & GM Jason Santhoff p...

$700K in Plumbing Sold & Installed: Nate Jones Shares His Service Call Process & Unique Journey into the Trades

Nate Jones is a plumber with Big Blue Plumbing in Alameda, CA.  Nate had a Crown Champion year in 2022, selling and installing over $700K in residential plumbing. Nate...

$854K in Plumbing Sold & Installed: How 1st Year Plumber Zeke Davis Became a Crown Champion

Frustrated, nervous, angry, irritated. These are the emotions of homeowners when they call your company to repair their plumbing, HVAC, electric, or roof. How your tec...

$1.6MM Roofing Sold in Fayetteville, AR: 4-Time Sales Crown Champion Brad Garnett Shares His Sales Process

Does your team compete AND collaborate?  That’s what great teams do… and great companies… like Brown Boys Roofing in Fayetteville, AR.  Brad Garnett is a 4-TIME ROOFIN...

$1.2MM Res Plumbing Work Sold in Little Durango, CO: Kory Peine of M&R Plumbing Shares His Service Call Process

What MAGIC WORDS does Kory Peine say to put STRESSED homeowners’ minds at ease? Some homeowners are full of ANXIETY and even FEAR when calling a home services company ...

$856K Res. Electrical Work Sold & Installed: David Diehl of Tingley Home Services in Milford, MA, Shares His Service Call Process

David Diehl is an electrician with Tingley Home Services in Milford, MA. In 2022, he sold and installed $856,000 worth of residential electrical work.  And he did it w...

Knowledge Leads to Comfort: How Danielle Leisten of Buric Heating & Air Sold $1.76MM & Became the 1st Female CertainPath HVAC Tech to Earn Crown Champion Status

Danielle Leisten is a do-it-all technician for Buric Heating & Air in Columbia, MD.  She does maintenance, service, and sales.  She even helps in the office. Danielle ...

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