From Small-Town Shop to Multi-Million-Dollar Business: The Evolution of Linn’s Plumbing in Chandler, OK
In this episode, we sit down with Ginny Fowble and David Ford from Linn’s Plumbing to explore how they leveraged CertainPath’s strategies to turn their small-town family business into a thriving $2 million operation. Ginny, who transitioned from a career in banking to take over the family business, shares her journey of navigating the complexities of running a trades company and how CertainPath (formerly SGI) provided the roadmap for success during uncertain times, including the pandemic. David, a former apprentice who grew into a leadership role, offers insights into how their focus on employee culture and process improvements have boosted team morale and profitability. Learn how they implemented service fees, refined their pricing, and used CertainPath’s resources to build a sustainable legacy that’s poised for future growth.
Show Notes
The Successful Contractor Podcast is a part of the CertainPath family. CertainPath builds successful home service businesses—and has for 25 years. We do it by providing contractors with a proven path to success, professional coaching, software solutions, and a member community of 1,100+ strong. Doubling your sales, with a 20% net profit, and an inspiring company culture is ALL possible. Let us show you the way. With CertainPath, Success is Made Certain. Visit www.mycertainpath.com for more information.
FOLLOW CERTAINPATH:
Facebook: https://www.facebook.com/CertainPath
Instagram: https://www.instagram.com/certainpath/
Thank you to our sponsors:
Dynamic Air Quality Solutions - Since 1982, Dynamic has been the leader in designing, manufacturing, and distributing IAQ products to the commercial and residential markets through authorized HVAC contractors. CertainPath members receive the exclusive value add Clean Air Defense System private label to drive your brand in the market you serve. Our commitment starts with support. We provide you with World Class Industry Leading technical and communications training, face to face and online. Become a Clean Air Defense System Indoor Air Quality partner and dominate your market! Visit CleanAirDefenseSystem.com for more information.
HD Supply. At HD Supply, our job is helping you do yours. We are uniquely positioned to help drive your business through unrivaled access to professional-grade Plumbing, Electrical and HVAC products and innovative business solutions such as our Stockwise Inventory Management program fully customizable to meet your needs and improve productivity. Our national network of distribution centers and more than 2200 store locations provide national reach with a local focus, providing unmatched convenience and product availability. We Power Pros to Do More.
Shubee. It's time again to get Covered for the Cause with ShuBee! This October, ShuBee is running an awesome cause marketing campaign supporting an incredible organization dedicated to supporting families affected by a breast cancer diagnosis. Throughout October, ShuBee is committed to making a difference. For every pink product purchase, 5% of the proceeds will be donated directly to their partnered organization. Build relationships with your customers, show you care, and support a great cause by decking your team out in pink! This is an awesome opportunity to create your own campaign to support those in your community affected by Breast Cancer. Be a part of the fight and show you care! Visit ShuBee's website at www.shubee.Com, or call us to join the fight alongside United in Pink and countless families impacted by breast cancer. Get Covered for the cause with ShuBee this October
Staples. Staples is the leading provider in office supplies offering a vast selection of products and services. Over the last 2 years, Staples has also become one of the US largest janitorial suppliers as well. From your everyday business essentials to your office furniture, printing, facilities and breakroom, Staples can do it all. Staples offers benefits to help create efficacies in procurement and consolidate vendors to streamline internal processes. Visit wwww.staplesadvantage.com for learn more.
Trane & American Standard. The Trane and American Standard Diagnostics Mobile Apps are a technician support tool with many features to help technicians better install and service systems in communicating and 24 volt applications. When installing Trane and American Standard Link equipment, our latest communicating technology, technicians can connect to the equipment via Bluetooth through the Trane or American Standard Diagnostics Mobile App while on the jobsite. Once connected, technicians have access to a dashboard of features, including real-time sensor readings, fault conditions, the ability to view or change system settings, automatic charging, and more without standing at the thermostat. Through the Diagnostics Mobile App technicians can easily configure or diagnose a Trane or American Standard Link system from the palm of their hand. For 24 volt applications the Diagnostics Mobile App guides the technician through the installation for select 24 volt equipment; providing wiring diagrams, dip switch configurations, and downloadable PDF installation reports. Technicians can access customer’s Diagnostics data, see active system alerts, remotely connect to select smart thermostats, access a refrigerant calculator, and search Trane/American Standard Residential product literature. This is one tool all your technicians should have. Trane and American Standard Diagnostics Mobile Apps are available for download in the Google Play™ store or App Store®.
