$9.5M with Double-Digit Profitability: How Tim Boulden's Attention to His KPIs and Operations Have Boulden Brothers on Target for 2021!
Today’s show features Tim Boulden of Boulden Brothers in Newark, Delaware. As you will hear, Tim has Boulden Brothers on target to hit $9.5M at double-digit profitability in 2021. Tim has been steering Boulden Brothers for more than 20 years, and it’s become a legacy business in their market—and one that is almost always enjoyed growth and strong profitability, so much so that it’s allowed Tim to become an investor/part-owner of SGI. Talk with Tim for any period of time, and you will walk away with a head full of information. Tim knows and loves the contracting business—and he loves helping other members. And in this interview, Tim dropped tons of helpful nuggets, including: his rule on adding children to his business; his insights into what really happens when you add a new trade to an existing service business; the importance of focusing on effectiveness—not efficiency; traits of a great service manager; how VMI (Vendor Managed Inventory) transformed Boulden Brothers; the necessity of a manpower plan when building your annual budget; tips on how to properly track technician performance; insight into how to incentivize your senior management team; and so much more!
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