How KPIs Drive Operational Decisions – a Panel Discussion: CJS Heating & Air’s Jim Bodine, WireOne’s Jake Wheeler, & SGI’s Sonya Fryar
Today’s show is actually a new program we’re offering at SGI called SGI Monthly Member Panels. These are interactive, LIVE programs where an SGI coach and a host talks to two SGI members to discuss a particular topic. Our first Monthly Member Panel featured SGI Coach Sonya Fryar and Host Bob Houchin. They were joined by Jim Bodine of CJS Heating & Air and Jake Wheeler of WireOne Electric. The topic? How KPIs (or Key Performance Indicators) Drive Operational Decisions. This was a great discussion, chalk full of insight if you’re looking to maximize your bottom-line profit—because that begins by knowing your numbers every day. Each one of these Member Panels begins with a short coach presentation. In this case, Sonya delivered a great one—now, that’s only available to SGI members because it contained our proprietary SGI KPIs. So, SGI members—if you’re looking for those, hop on the HUB. I hope you enjoy the conversation and take away a nugget or two.
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