$1.1M to $2.7M in Two Years: How James & Tonya Brown of Air Care Heating & Cooling in Charlotte Have Grown Profitably by Utilizing Acquisitions, Investing in Their Team, & Knowing Their Numbers
Today’s features husband/wife duo, James Brown & Tonya Alexander-Brown, owners of Air Care Heating & Cooling, in Charlotte, North Carolina. These two have a great story—and an incredibly interesting one. Best of all—it’s a success story. Air Care has grown from $1.1 million to $2.7 million over the last two years… And it’s done so, by completing two acquisitions… Not just buying a customer list. James and Tonya merged their company with two others. Also of note, James & Tonya built their business in the early days utilizing home warranties. It provided them with immediate calls and a customer base. But they then explain how they turned their warranty business into a retail business. James and Tonya are a neat couple. As you will hear, they have made so many changes, especially over the last couple of years. Currently, they’re still settling into their brand-new office, and they have a vision of growing to $10 million sooner than later. And they’re going to make it happen… They’re bright, calculated, hardworking people with a clear vision for the future.
Welcome to The Successful Contractor Podcast, Powered by Success Group International (SGI). A show for residential contractors about residential contractors… We chronicle business journeys, share insights, and celebrate successes in this wonderful industry. Thank you to our sponsors:
To Your Success. To Your Success is the #1 gifting service for home service companies. Because you're a different contractor. You care about customers and want to express appreciation to build strong customer relationships. But you need a process that’s effortless for you, while feeling relational to your customers. There is an answer: To Your Success gives you the ability to automate a hand-crafted “Thank You” gift as soon as you complete a job. Visit ToYourSuccess.com to learn more-- or schedule a live demo and receive a sample cookie gift. Delight your customers, build relationships, and cultivate loyalty. Visit ToYourSuccess.com
Home Depot Pro- With an inventory of more than 100,000 products, The Home Depot Pro's product selection includes both the name brands you seek and the exclusive brands you trust. For more information, go to www.ebarnett.com
Synchrony Financial-Support for this podcast comes from Synchrony Financial. Allow homeowners to pay at a rate that fits their budget with a merchant fee that fits yours. Visit www.toolbox.mysynchrony.com for more information.
The Successful Contractor Podcast is a part of the Success Group International family. SGI is the largest, member-owned ‘best practices’ organization for independent, residential-services contractors. SGI provides its members a competitive edge through proven, proprietary management tools and expertise, marketing programs, training, and group buying power, along with a highly active and eager-to-help membership. For more information about Success Group International, visit www.yoursgi.com.
