Tech Training Tips & Strategies—Plus, How to Run the Perfect Service Call—with Brent McDonald of Rub-a-Dub Plumbing in Gun Barrel City, TX
Today’s show is another SGI Monthly Member Panel. These are interactive, LIVE programs where SGI members are interviewed on a particular topic. This Monthly Member Panel featured Brent McDonald, owner of Rub-a-Dub Plumbing in Gun Barrel City, Texas. Brent shared Technician Training Tips & Strategies. Not only does Brent own and operate a highly successful and profitable plumbing company; he also takes time to serve as a communications and sales trainer for SGI. During this interview, Brent talks about: how he onboards new people; what his 4-day-a-week training plan looks like; how he chooses topics to train on; and how he gets his team to interact and ultimately drive the discussion during training sessions. Plus, as a bonus, Brent will give you about 30 minutes on how he coaches his team and other plumbers on how to deliver a perfect service call. We hope you enjoy it… and take away a nugget or two.
Welcome to The Successful Contractor Podcast, Powered by Success Group International (SGI). A show for residential contractors about residential contractors… We chronicle business journeys, share insights, and celebrate successes in this wonderful industry. Thank you to our sponsors:
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The Successful Contractor Podcast is a part of the Success Group International family. SGI is the largest, member-owned ‘best practices’ organization for independent, residential-services contractors. SGI provides its members a competitive edge through proven, proprietary management tools and expertise, marketing programs, training, and group buying power, along with a highly active and eager-to-help membership. For more information about Success Group International, visit www.yoursgi.com.
