Call Center: How to Maximize Every Opportunity that Comes Into Your Office – CertainPath Member Discussion with Janie Contreras of Home Service Heroes in Tampa, FL, and Melissa Holland of Sirius Plumbing & Air Conditioning in Carrollton, Tx
Today’s show is another another CertainPath Monthly Member Discussion. These are interactive, LIVE programs where I interview CertainPath members on a particular topic. The topic today? Call Center: How to Maximize Every Opportunity that Comes Into Your Office. Our guests discussing this matter are Call Center Managers: Janie Contreras of Home Service Heroes in Tampa, FL, and Melissa Holland of Sirius Plumbing & Air Conditioning in Carrollton, TX. These two offered incredible insights, and their knowledge will bring considerable value to any contracting companies call center!
Welcome to The Successful Contractor Podcast, Powered by CertainPath. A show for residential contractors about residential contractors… We chronicle business journeys, share insights, and celebrate successes in this wonderful industry. Thank you to our sponsors:
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The Successful Contractor Podcast is a part of the CertainPath family. CertainPath builds successful home service businesses—and has for 23 years. We do it by providing contractors with a proven path to success, professional coaching, software solutions, and a member community of 1,000+ strong. Doubling your sales, with a 20% net profit, and an inspiring company culture is ALL possible. Let us show you the way. With CertainPath, Success is Made Certain. Visit www.mycertainpath.com for more information.
