$3M-$14M in 4 Years: Five Guys Roofing Has Exploded by Learning How to “Let Go,” Building a Strong Operation, & Investing in Hiring & Growing the Right People

Five Guys Home Services, formerly Five Guys Roofing, in Gilbert, Arizona, is owned by the Stowell family: father, Brent, and his four sons, Jon, Jake, Justin, and Jesse. In 2019, Five Guys hit an impressive $14.5 million in revenue, at a strong profitability—a massive accomplishment, considering as recently as 2015, the company was generating $3.3 million. What was biggest reason for their huge and quick upward growth? It was the Five Guys understanding that they needed to “let go” and trust others to do their jobs. That meant Brent trusting his sons… And Jon, Jake, Justin, and Jesse trusting the managers reporting to them. And their managers trusting their people on the frontline. That trust. That belief in their people. Along with the Five Guys having a genuine, heartfelt interest in their team’s happiness and success. All of that has been the backbone of the Five Guys’ culture, which proved to be the foundation for their explosive growth. You can’t quadruple your revenue in less than five years without an entire team working together as one.

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