All Episodes
Displaying 31 - 60 of 172 in total
$22MM+ & Growing: How Adam Vaillancourt Roofing & Construction Has Become One of the Largest Roofers in the Northeast by Prioritizing Profitable Growth; Creating a Culture that Embraces Failure; & Focusing on Positively Impacting Both Its Customers & Employees
Adam Vaillancourt Roofing & Construction is one of the largest roofing contractors in the Northeast (if not the US) with revenues surpassing $22M annually. The operati...
From $250K in Debt & Struggling to a Highly Profitable $14MM+ Roofing Company: How Four Seasons KangaRoof in Detroit Has Grown by Becoming a Core Values-Based Business & Having Strong Operations
Four Seasons KangaRoof in metro Detroit has a remarkable story. More than 10 years ago, founder Bill Burkhardt Sr. started the business with a desire to provide great...
Ashley Keith of Wisler Plumbing & Air Explains How She Manages a $1.7MM Residential Water Treatment Division
Wisler Plumbing & Air serves Rocky Mount, VA, a small community south of Roanoke. Despite its size, Wisler has become an extraordinarily large home services company, t...
How Metro Electric Has Built a Multi-Million-Dollar Commercial, Generator, & Residential Service Business in Romeo, MI
Episode Show Notes / DescriptionMetro Electric can be found just north of Detroit, serving Romeo, MI, and beyond. This contracting company has been growing rapidly. T...
$20MM to $40MM in 3 Years: How Vredevoogd Doubled Sales By Utilizing Data, Maximizing Its Call Center, Refining Its Marketing, & Relying on CertainPath Principles
Vredevoogd Plumbing, Heating, & A/C started its membership with CertainPath as a new construction HVAC-only company roughly 11 years ago. Its owners Mike & Tom aspire...
3 Steps to Creating a Team Culture of High Performance, Trust, & Belonging with 5x Author & Keynote Speaker Mike Robbins
Mike Robbins is a 5x author, thought leader, and sought-after motivational speaker who teaches people, leaders, and teams to infuse their lives and businesses with aut...
30-40% Net Profit 3 Years Running: How Fox Plumbing in Sarasota, FL, Has Kept Intentionally Small, Yet Highly Profitable Family Business
Too often contractors focus on putting more trucks on the road, rather than generating a strong net profit. The Fox family has a much different outlook on business. T...
Top 5 Reasons Why Businesses Fail & How to Stop the Leaks with Brent Garrett of Sirius Plumbing & Air Conditioning in Dallas, TX
Brent Garrett, along with his wife Jeni, is the owner and operator of the highly successful Sirius Plumbing & Air Conditioning, which serves the DFW area. The small b...
Overcoming Shoulder Season in the HVAC & Roofing Industries with Expert Estee Jaacovi & Rich Rogers
Shoulder season is something that makes both roofing and HVAC contractors alike nervous. It’s those traditionally “slower” months in between your busy season. Howeve...
$485MM & 31 Locations: How Carl DiBene Evaluates & Fixes Struggling Contracting Companies & More!
Carl DiBene has had a wildly successful 30-year career in residential contracting. After serving 8.5 years as an Army Ranger, he graduated college and went to work for...
$5MM with $10MM in View: Santhoff Plumbing in Missouri City, TX, Has Grown by Making Hard Changes & Creating Opportunities for Its People
Episode Show Notes / DescriptionSanthoff Plumbing in Missouri City, TX, has steadily grown from $3MM to $4MM with $5MM in sights. And Part-Owner & GM Jason Santhoff p...
$700K in Plumbing Sold & Installed: Nate Jones Shares His Service Call Process & Unique Journey into the Trades
Nate Jones is a plumber with Big Blue Plumbing in Alameda, CA. Nate had a Crown Champion year in 2022, selling and installing over $700K in residential plumbing. Nate...
$854K in Plumbing Sold & Installed: How 1st Year Plumber Zeke Davis Became a Crown Champion
Frustrated, nervous, angry, irritated. These are the emotions of homeowners when they call your company to repair their plumbing, HVAC, electric, or roof. How your tec...
$1.6MM Roofing Sold in Fayetteville, AR: 4-Time Sales Crown Champion Brad Garnett Shares His Sales Process
Does your team compete AND collaborate? That’s what great teams do… and great companies… like Brown Boys Roofing in Fayetteville, AR. Brad Garnett is a 4-TIME ROOFIN...
$1.2MM Res Plumbing Work Sold in Little Durango, CO: Kory Peine of M&R Plumbing Shares His Service Call Process
What MAGIC WORDS does Kory Peine say to put STRESSED homeowners’ minds at ease? Some homeowners are full of ANXIETY and even FEAR when calling a home services company ...
$856K Res. Electrical Work Sold & Installed: David Diehl of Tingley Home Services in Milford, MA, Shares His Service Call Process
David Diehl is an electrician with Tingley Home Services in Milford, MA. In 2022, he sold and installed $856,000 worth of residential electrical work. And he did it w...
Knowledge Leads to Comfort: How Danielle Leisten of Buric Heating & Air Sold $1.76MM & Became the 1st Female CertainPath HVAC Tech to Earn Crown Champion Status
Danielle Leisten is a do-it-all technician for Buric Heating & Air in Columbia, MD. She does maintenance, service, and sales. She even helps in the office. Danielle ...
$2.8MM in Residential Roofing Sales: Jerrad Taylor of Bouldin Roofing in Tiny Russellville, KY, Explains How Being Straightforward Has Led to His Success
Jerrad Taylor is a salesperson for Bouldin Roofing in the tiny town of Russellville, KY, which has a population of a little more than 7K. And he had an incredible 202...
$1.48MM in Residential Plumbing Work Sold & Installed: Kristian Youngblood of Mackin & Sons in Wadsworth, OH, Shares His Service Call Process
Kristian Youngblood of Mackin & Sons in Wadsworth, OH, which is just outside of Akron, is now a manager/plumbing salesperson for the company. But in 2022, he was a fu...
Surround Yourself with Good People: How Joe Zimmerman Grew Summers & Zim’s in Atglen, PA, from $2MM to $10MM with a Great Profit
Joe Zimmerman, President of Summers & Zim’s in Atglen, Pennsylvania, which is about an hour west of Philadelphia. Summers & Zim’s has been around for nearly 100 years...
$764K Residential Electrical Work Sold & Installed: Jonathan Unzueta Rojas of Top Flight Electric in Winter Haven, FL, Shares His Service Call Process
Jonathan Unzueta Rojas of Top Flight Electric in Winter Haven, FL, sold & installed $764K in residential electrical work in 2022. During this conversation, he shares ...
$6.9MM in Residential Roofing by 1 MAN in 1 YEAR—and Very Little of It Insurance Work: Lakeside KangaRoof’s Eugene Martin Shares His Sales Process
Eugene Martin is a salesperson for Lakeside KangaRoof in Geneva, NY. In 2022, Gene sold an impressive $6.9 million in residential roofing in that little New York town....
98.47% Call Booking Percentage on 4,300 Service Calls – How Amanda Henrici of Air Repair Pros Answers Phones, Handles Objections, Sells Clubs, Dispatches Techs & Does Everything Else in Between!
Amanda Henrici is the Customer Care Manager for Air Repair Pros in Frisco, TX. In addition to leading the department, she’s the company’s lead CCR and dispatcher. In ...
$8.64MM (88% Close Ratio) in Residential HVAC Sales by 1 man in 1 YEAR! CM Heating’s Sean Mitchell Unveils His Step-by-Step Sales Process
Sean Mitchell is a comfort consultant (salesperson) for CM Heating in Everett, WA. In 2022, he sold an incredible $8.64 million in residential HVAC. If that number i...
Growing Leaders: Matt Whiat of Chapman & Co. Leadership Institute Shares Insights on How to Identify, Train, Nurture, & Recognize Leaders
Matt Whiat is the founding partner of Chapman & Co. Leadership Institute. He was also one of our recent keynote speakers at our CertainPath Expo in Washington D.C. In...
$500K to $4.5M at Double-Digit Profit in 4 Years! Ron & Wendy Altom Have Transformed HVAC Experts in Odessa, TX, by Value-Based Hiring, Leading by Example, and Focusing on Getting Better, Not Bigger.
Ron & Wendy Altom of HVAC Experts in Odessa, TX, have accomplished so much in a relatively short period of time. From only generating around $500K in sales in 2018—and...
Inventory Management: Add 1-3+% to Your Bottom Line with Jon Polizzi of Home Service Heroes in Tampa, FL
Jon Polizzi of Home Service Heroes in Tampa, FL, has been a great member for many, many years. Home Service Heroes offers electrical, HVAC, and plumbing residential se...
$3M to $10M in One Year! Krumm Exteriors KangaRoof Had an Exceptional 2022 by Caring for Its People & Its Customers
Penny Austad, owner of Krumm Exteriors KangaRoof in New Richmond, WI, cares about her team and her customers. An employee of Krumm since 2015, she purchased the busine...
$7M to $14M in One Year! Salt Service Company Has Been Profitably Exploding Thanks to Their Commitment to Caring for Their Customers, People, & Community
Salt Service Company in Hutto, TX, which is right outside of Austin, is a family business in every sense of the word. In this episode, we talked to Melina Garza and Br...
Double the Business in One Year! Craddock Electrical Services in Nashville Profitably Grew from $1.4M to $3M by Treating Employees Like Family & Valuing Relationships
Relationships matter to Gary Craddock of Craddock Electrical Services in Nashville, TN. He pours a great deal of energy and effort into treating his customers and esp...