All Episodes

Displaying episodes 31 - 60 of 153 in total

$764K Residential Electrical Work Sold & Installed: Jonathan Unzueta Rojas of Top Flight Electric in Winter Haven, FL, Shares His Service Call Process

Jonathan Unzueta Rojas of Top Flight Electric in Winter Haven, FL, sold & installed $764K in residential electrical work in 2022.  During this conversation, he shares ...

$6.9MM in Residential Roofing by 1 MAN in 1 YEAR—and Very Little of It Insurance Work: Lakeside KangaRoof’s Eugene Martin Shares His Sales Process

Eugene Martin is a salesperson for Lakeside KangaRoof in Geneva, NY. In 2022, Gene sold an impressive $6.9 million in residential roofing in that little New York town....

98.47% Call Booking Percentage on 4,300 Service Calls – How Amanda Henrici of Air Repair Pros Answers Phones, Handles Objections, Sells Clubs, Dispatches Techs & Does Everything Else in Between!

Amanda Henrici is the Customer Care Manager for Air Repair Pros in Frisco, TX. In addition to leading the department, she’s the company’s lead CCR and dispatcher.  In ...

$8.64MM (88% Close Ratio) in Residential HVAC Sales by 1 man in 1 YEAR! CM Heating’s Sean Mitchell Unveils His Step-by-Step Sales Process

Sean Mitchell is a comfort consultant (salesperson) for CM Heating in Everett, WA.  In 2022, he sold an incredible $8.64 million in residential HVAC.  If that number i...

Growing Leaders: Matt Whiat of Chapman & Co. Leadership Institute Shares Insights on How to Identify, Train, Nurture, & Recognize Leaders

Matt Whiat is the founding partner of Chapman & Co. Leadership Institute. He was also one of our recent keynote speakers at our CertainPath Expo in Washington D.C.  In...

$500K to $4.5M at Double-Digit Profit in 4 Years! Ron & Wendy Altom Have Transformed HVAC Experts in Odessa, TX, by Value-Based Hiring, Leading by Example, and Focusing on Getting Better, Not Bigger.

Ron & Wendy Altom of HVAC Experts in Odessa, TX, have accomplished so much in a relatively short period of time. From only generating around $500K in sales in 2018—and...

Inventory Management: Add 1-3+% to Your Bottom Line with Jon Polizzi of Home Service Heroes in Tampa, FL

Jon Polizzi of Home Service Heroes in Tampa, FL, has been a great member for many, many years. Home Service Heroes offers electrical, HVAC, and plumbing residential se...

$3M to $10M in One Year! Krumm Exteriors KangaRoof Had an Exceptional 2022 by Caring for Its People & Its Customers

Penny Austad, owner of Krumm Exteriors KangaRoof in New Richmond, WI, cares about her team and her customers. An employee of Krumm since 2015, she purchased the busine...

$7M to $14M in One Year! Salt Service Company Has Been Profitably Exploding Thanks to Their Commitment to Caring for Their Customers, People, & Community

Salt Service Company in Hutto, TX, which is right outside of Austin, is a family business in every sense of the word. In this episode, we talked to Melina Garza and Br...

Double the Business in One Year! Craddock Electrical Services in Nashville Profitably Grew from $1.4M to $3M by Treating Employees Like Family & Valuing Relationships

Relationships matter to Gary Craddock of Craddock Electrical Services in Nashville, TN. He pours a great deal of energy and effort into treating his customers and esp...

Moving Fast: Triangle Heating, Cooling and Plumbing in Centre County, PA, Joined CertainPath 18 Months Ago & Sales Have Jumped to $6.2M at a Great Profit!

Triangle Heating, Cooling and Plumbing in Centre County, PA, is a company on the move! A little more than 18 months ago, Owner Justin Witherite was looking for answer...

Budget & Invoice Review with Jim Bodine of CJS Heating & Air Conditioning in Ohio and Indiana

Today’s show is another CertainPath Member Discussion. These are interactive, LIVE programs where Host Bob Houchin interviews CertainPath members on a particular topic...

Add a $1M+ in Sales at a 65% GM by Creating an IAQ Culture Add a $1M+ in Sales at a 65% GM by Creating an IAQ Culture with Dynamic Air Quality Solutions

Dynamic Indoor Air Quality Solutions has been a long-time partner of CertainPath’s for a great reason. They offer our member contractors exceptional products and proce...

$2.5M - $14+M – Mike Foraker & Jennings Heating, Cooling, & Electric in Akron, OH, Have Grown Profitably by Nurturing Great People & Trusting Them to Excel

Jennings Heating, Plumbing, & Electric has been serving Akron, Ohio, since 1931. Current owner Mike Foraker has been with the company for almost 40 years, buying the ...

Planning for Growth: Reagan Thomas from Travis Electrical Services in Clarksville, TN, and Larry Shoemaker from Deluxe Plumbing & Heating in Bethlehem, PA, Discuss Strategic Planning for a New Fiscal Year

Today’s show is another CertainPath Member Discussion. These are interactive, LIVE programs where Host Bob Houchin interviews CertainPath members on a particular topic...

The Golden Rule: How Brian & Dave Wilson Have Grown Captain Electric in Pickering, ON, to a Profitable $2M Company by Creating a Culture of Looking after Their Team & Their Customers

Brian and Dave Wilson of Captain Electric in Pickering, ON, have been part of the CertainPath family since 2005. They were part of the first group of Canadian electric...

$1.5 to $3.5M: How Bill Ragan Roofing in Nashville, TN, Used the CertainPath Model & Content Marketing to Quickly Grow

Taffy and Bill Ragan joined the CertainPath family in late 2019. In just a few short years, their Nashville, Tennessee-based company has grown from $1.5 million to $3....

New Generation in Contracting: Stepping into a Family Business, Earning Trust, Motivating Younger Workers, & More with RJ Romero of Metro-Flow Plumbing in Dallas, TX, & Gavin Urban of WireNut Home Services in Colorado Springs, CO

Today’s show is another CertainPath Member Discussion. These are interactive, LIVE programs where Host Bob Houchin interviews CertainPath members on a particular topic...

$460K & Losing Money to $1.2+M & Highly Profitable: How Lambert Heating & Air Conditioning Altus, OK, Turned Its Fortunes Around by Hiring the Right People & Making One Change at a Time

Not long ago, Lambert Heating & Air Conditioning in Altus, OK, was doing just over $400K in sales—and losing $60K every year. Today, thanks to dedication to implementi...

Recruiting, Training, & Retaining the Next Generation of Technicians with Cindy Sheridan of PHCC Educational Foundation & Carl Pinto of Bradford White

This episode is an interview with interview with Cindy Sheridan, COO of the PHCC Educational Foundation, and Carl Pinto, senior director of marketing communications fo...

$14.5M to $20M by Placing a New Focus on Residential Service & Replacement: Rachel Cummings & Rustin Mayse of KMP Plumbing, Heating & Air in Mansfield, TX

Rachel Cummings and Rustin Mayes are siblings, running the family business their parents, Kim and Robbie, began in 1985. Business has been booming for the brother/si...

Win with Positivity: Ben Bakeris of Bakeris Roofing in Runnells, IA, Sold $2.2M in ’21 and is On Track to Blow Past that Number in ’22.

Today’s episode is an interview with Ben Bakeris, a salesperson, with Bakeris Roofing in Runnells, IA. Ben sold $2.2M in 2021, and as of this interview in early May, h...

Performance Management: How to Build Loyalty Through Coaching with Frank Luersen from Home Team Electric in Palm Springs, CA, and Lindsey Rice-Tait from Always Plumbing & Heating in Edmonton, AB

Today’s show is another CertainPath Monthly Member Discussion. These are interactive, LIVE programs where I interview CertainPath members on a particular topic. The to...

Building Momentum: Buric Heating & Air Conditioning in Columbia, MD, Has Grown from $600K to (on Target) to Hit $3M in a Few Short Years

Today’s episode is an interview with Nick Buric of Buric Heating & Air Conditioning in Columbia, MD. This is a great family company, that’s been in service since the 1...

Aiming for $80M, Part 2: Jimmie Dale of Baker Brothers in DFW Talks about How to Strategically Use Your People; Call Center Structure & Management; Managing Materials Costs; Maintaining Culture as You Grow; and Private Equity in the Trades.

This episode is part two of a two-part discussion with Jimmie Dale, president of Baker Brothers Plumbing, Heating & Air in the DFW market. He is also a part-owner of C...

Aiming for $80M, Part 1: Jimmie Dale of Baker Brothers in DFW Talks about How to Break into New Trades, Beat Off-Season Goals, Explode Your IAQ Sales, Find & Retain Great People, & More!

This episode is part two of a two-part discussion with Jimmie Dale, president of Baker Brothers Plumbing, Heating & Air in the DFW market. He is also a part-owner of C...

Chat with Angi – Mallory Micetich, VP of Corporate Communications, & Mischa Fisher, Chief Economist, Discuss Home Services Trends, Economic Fluctuations, Labor Shortages, & More.

Angi has been connecting home services professionals with homeowner for over 25 years using their platforms. We talk to two Angi executives in late May: Mallory Micet...

How to Run a Healthy Family Business with Lee & Bethany Amos from Master Plumbing, Heating & Air and Roof Plus’ Anthony & Cheryl Lombardo

Today’s show is another CertainPath Monthly Member Discussion. These are interactive, LIVE programs where I interview CertainPath members on a particular topic. The to...

Quest to Be the Best: How Zach Wehrle, an Electrician from Safe Electric in Columbus, OH, Sold & Installed $570K in Residential Electrical Work Last Year

Zach Wehrle, an Electrician from Safe Electric in Columbus, OH sold and installed $570,000 in residential electrical work last year (2021). This year, as of the end o...

Latest on Impending HVAC Federal Regulation with Ben Middleton of Daikin and Allison Skidd from RHEEM

Today’s show is an interview recorded a couple of months ago; it’s one that should absolutely be watched or listened to by our HVAC contractors. The topic is on the i...

Broadcast by