All Episodes
Displaying 151 - 170 of 170 in total
Sonya Fryar of SGI shares how to deliver “next level customer service” that locks clients to your residential service company forever.
When’s the last time one of your technicians busted out a Swiffer to clean all your customers’ ceiling fans? Does your company know your customers well enough in orde...
Gus Antos’ Milestone in DFW will generate $80M in 2020; he shares insights & struggles he had to overcome when adding HVAC and plumbing to his already successful electrical company.
Gus Antos, owner of Milestone in the Dallas, Texas, started his business with his partner as a small, two-truck operation. Over the last decade plus, it’s grown to ov...
SGI President Rebecca Cassel shares her insight on the role of team leaders and ops managers in residential service businesses.
At SGI, despite the economic uncertainty today, the vast majority of our members are busy as ever. And that means they’re hiring. And if they’re adding people, it me...
Steve Huff reflects on 40 years in the trades—and his experience in selling his business to his General Manager, Nick Martin.
Steve Huff, along with his wife Donna, recently sold their family business of 40 years, Steve Huff Plumbing. At SGI, we talk to contractors about achieving their goals...
Kevin Gurski of SGI shares negotiating strategies you can utilize to drive your costs down every single year to maximize your profit.
Everyone tends to focus on topline revenue numbers and how many trucks you put on the road. What truly matters in business is your bottom line. What’s your net profit...
Martin Carpenter explains how his company enjoys a 25% NET profit by enjoying virtually ZERO callbacks and growing his own techs from outside the industry!
Martin & Maritza Carpenter are the proud owners of I Need the Plumber & Air Conditioning in Port St. Lucie, Florida. These two have a remarkable story. As you will h...
Nick Sylvester shares how he’s been DOUBLING his residential service division revenue every year, growing Sylvester Electric to $4M.
Nick Sylvester, along with his brother Chris, own and operate Sylvester Electric in Tewksbury, Massachusetts. They’ve been members of SGI since 2008. While it took t...
Jared Dean shares strategies on how to engage with your employees to boost happiness and loyalty, while also directly impacting your bottom line.
The most challenging task facing business owners is dealing with people. Every employee you have carries a unique background and history that directly impacts how the...
Joel Bertsch Success Story
Joel Bertsch started his business in new construction with a little residential replacement—but no service work. In 2014, even though revenues always increased each ye...
Michael Zeller on Thriving Instead of Just Surviving
Michael Zeller had a long track record of success in business before ever reaching SGI. He built, grew, and sold a successful business. Then, worked in leadership for...
Jimmie Dale on Culture
Jimmie Dale of Baker Brothers in Dallas, Tx, joined SGI in 2005. Over the last 15 years, sales have skyrocketed from $3M to $60M annually. Jimmie knows how to run a ti...
SAFE ELECTRIC, MATT WEHRLE SUCCESS STORY
Matt Wehrle put aside his home remodeling side business to dedicate himself completely to Safe Electric in April of 2019. He’s restlessly implemented new systems and p...
TE SPALL & SON SUCCESS STORY
Tom Spall of TE Spall & Son in Carbondale, Pa, has taken his family business and added to its legacy by keenly refining its operations these last few years. In partic...
CM Heating Success Story
James Garner and John Giacomi, owners of CM Heating, talk about striving to become the “Disney of HVAC.” They want to use the business as a vehicle to improve lives. T...
Hish Rahman
Hish Rahman, Owner of Precision Roof Crafters, has been a member of SGI since 2007. He’s built the company to be highly profitable. Hish talks about the processes he’...
Rebecca Cassel, President of SGI, talks about how contractors can stabilize and strengthen their companies during these uncertain times.
Rebecca Cassel, President of SGI, shares how contractors can stabilize and strengthen their businesses during the COVID-19 pandemic. Rebecca talks about focusing on cu...
Phil Golding of ARC Contracting in Neenah, WI, talks about how they’ve sold over $500K in the first two weeks after COVID-19 hit the U.S.
Phil Golding of ARC Contracting in Neenah, WI, explains how his sales team is using iPhones in the field to run sales appointments. He also details what his sales man...
Trent Urban of WireNut Home Services in Colorado Springs details how he’s kept revenue consistent with 40% less calls, due to COVID-19.
Trent Urban of WireNut Home Services in Colorado Springs, CO, explains how he has adapted his sizeable business with the challenges brought upon by COVID-19. Trent tal...
Carmine Iapaluccio of Carmine’s Plumbing, Heating & Air Conditioning: Keeping a full call log during COVID-19.
Carmine Iapaluccio of Carmine’s Plumbing, Heating & Air Conditioning in Danbury, CT, only an hour outside of NYC, details how he’s keeping a full call log and his team...
Steve Egner of Steve’s Plumbing in Lynwood, WA, shares how he had a record-setting month despite being in a COVID-19 hotspot.
The Successful Contractor Podcast, Powered by Success Group International (SGI), is a show for residential contractors about residential contractors… We chronicle bus...
